The report titled “Oman Facility Management Market Outlook to 2022 – By Soft Services (Housekeeping, Landscape Access and Façade Access, Security, Others) and By Hard Services (HVAC, Electromechanical, Operational and Maintenance, Fire Safety and Security)” provides a comprehensive analysis of Facility Management in Oman. The report focuses on overall market size, market segmentation by Types of Services (Single, Bundled and Integrated Services), by Sectors (Commercial, Hospitality, Residential, Industries and other sectors), by In house and Outsourcing services and by Hard and Soft Services. The report also covers the overall trends and developments, Vendor selection process and Competitive landscape. The report concludes with market projections for future for the market described above highlighting the major opportunities and cautions for Oman Facility Management.
Oman Facility Management Market Overview and Size
The Facility Management (“FM”) market in Oman has witnessed robust growth during the review period; however, the market is still in its growth stage. The market is highly fragmented with large number of players operating within the FM industry. The FM market in the past was dominated by soft services but technological advancement and increasing need for building maintenance has resulted in rising demand for hard services. The major growth drivers for the industry include the booming real estate market, growing construction industry, increasing number of shopping malls and supermarkets, expanding hospitality sector and focus on Green Buildings aligned to Vision 2030; creating opportunities for FM services in the country.
Increase in project activity centered on tourism and the commercial sector have raised the demand for soft and hard services in the country, leading to a positive impact on the facility management market. Rising inflow of foreign expatriates has also positively impacted the growth of the industry.
Oman Facility Management Market Segmentation
By Soft and Hard Services
The facility management market can be categorized on the basis of services offered i.e. hard services and soft services. Soft services dominated the facility management market in Oman with a higher revenue share during 2017. The development of various sectors including real estate, hospitality, healthcare and tourism (owing to Vision 2020) has amplified the demand for soft services in the country. Conversely, hard services accounted for the remaining revenue share of facility management market revenue in Oman during 2017.
By Single Service, Bundled Services and Integrated Services
Facility management market is also segmented on the basis of single service, bundled services and integrated services. Single service has contributed the highest share to the revenues of the industry during 2017. There are few players operating in the industry with specialized expertise in single service and has been the primary force driving customers to purchase single FM service. Bundled services are the second largest contributor to the revenues of the industry during 2017.
Commercial sector contributed the highest revenue share to the overall facility management industry. FM companies have been providing soft and hard services to commercial complexes over the years and the growth in this sector has created large potential for FM companies. Hospitality sector added their fair share in the revenues of the FM industry. Conversely, the residential sector accounted for the least revenue share of the FM market in terms of revenue in 2017. Other sectors include Industrial plants, airports, infrastructure projects and others sectors together contributed to the overall facility management market in 2017.
Competitive Landscape in Oman Facility Management Market
The market dynamics has changed in terms of number of players as domestic and international players have been entering the FM industry. With major MNCs entering this market, competition has further streamlined in recent years. Major FM companies in the country include Renaissance CSG, OIG, Como Facility Management, QBG and EFS. Companies are competing on the basis of price and quality. Renaissance CSG competes in the market on the basis of value innovation and various supplementary services it provides to their customer. OIG differentiates itself from other companies by using environment friendly and safe products. Como has a huge service portfolio which gives it a competitive edge over other companies. QBG is a customer centric company that provides personalized services to its customers while EFS follows an employee centric approach
Oman Facility Management Market Future Outlook and Projections
As the facility management market in Oman is fragmented, it will provide immense opportunity to global and local players to tap this market with the aid of technology advancements and rising awareness among Omanis towards FM services. Enormous growth in construction, tourism and healthcare industries in the country will increase the demand for FM services. Additionally, the 9th Year Development plan (2016-2020) is expected to trigger the demand for FM services owing to the increase in infrastructure projects.